How many ‘office days’ a week are enough? You shouldn’t need to ask

Organizations are not made up of one type of person and one type of job

Legacy management

Some organizations are adamant that going back to the office all or most of the time is essential. Take, for example, Google.

The Silicon Valley giant has won awards for itsopen corporate culture. Its products have facilitated as much as any company in the teleworking revolution. But in September Google said it wouldreduce the payof its US employees choosing to work from home permanently.

A company spokesperson justified this on the grounds Google had always paid employees according to “the local market based on where an employee works from”. But given the company’s longantipathy to remote workit’s hard to see this as anything other than a stick to pull workers back to the office. Choosing to work from home could reportedly cost some employees up to 25% of their salary.

If this is the attitude at Google, just imagine what prevails in more conservative managerial cultures. Indeed it is largely managerial fears that have stymied the potential for greater work flexibility since technology made “teleworking” a possibility in the 1970s.

For decades concerns about innovation and productivity have been cited as reasons workers must be in the office most of the time, despiteresearchindicating there’s no reason we need to be in the office every day to maximize the benefits of collaboration. The lived experience of the pandemic hashelped mitigate these concerns, but not completely.

These attitudes are arguably associated with a “legacy” model of management – a model in which attitudes have failed to change along with the facts. Bundy clocks and other explicit forms of command and control may have been abandoned but there are still often unwritten expectations about such things as not leaving before the boss and putting in unpaid overtime being prerequisites to pay rises and promotions.

The real question

So the big question isn’t really about what’s the optimal mix of days in the office and at home.Expertsagree there is no one-size-fits-all model for hybrid work. It should really depend on the context and individuals. Maybe it’s four days a week in the office, maybe it’s one.

The question is why managerial attitudes are taking so long to catch up to reality.

There is now extensiveresearchshowing that employees are more effective and satisfied in their jobs when they have the flexibility to customize their work. This flexibility encompasses not just whether we work from home or the office a certain number of days, but also when we work, who we work with and what we are working on.

After a career of doing things only one way, it seems many managers simply don’t know how to manage differently.

Our organizations are not made up of one type of person and one type of job, something our management structures and organizational initiatives often ignore. Success in the post-COVID world will depend on thinking differently and creating a culture that embraces the opportunities this new model of work brings.

That’s the conversation we need to have – wherever we are.

Article byLibby (Elizabeth) Sander, Assistant Professor of Organisational Behaviour, Bond Business School,Bond University

This article is republished fromThe Conversationunder a Creative Commons license. Read theoriginal article here.

Story byThe Conversation

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