Mahalo carefully gives the audience not so insane levels of control
Story byErnst-Jan Pfauth
Ernst-Jan Pfauth is the former Editor in Chief of Internet at NRC Handelsblad, as well as an acclaimed technology author and columnist. He a(show all)Ernst-Jan Pfauth is the former Editor in Chief of Internet at NRC Handelsblad, as well as an acclaimed technology author and columnist. He also served as The Next Web’s blog’s first blogger and Editor in Chief, back in 2008. AtDe Correspondent, Ernst-Jan serves as publisher, fostering the expansion of the platform.
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The obvious threats
I’ve happened to see the CEO of Wikia, Gil Penchina,speakingatThe Next Web conference. He said that “when giving away insane levels of control is done right, it is incredibly strong“. Though he did mention the obvious dangers of welcoming everyone as an editor. Calacanis has experienced one of this threats himself:
Wikipedia 3.0
So the Mahalo CEO decided to adopt a Wikipedia 3.0 model: anyone can edit the page, but experts have the final say. These experts are Mahalo editors whose full time job is to check all the changes made by Mahalo users. Yes, I said users, because in order to edit a page, you’ll have to register first. Also, Mahalo allows companies and individuals to correct the facts on their own page.
All in all, Mahalo carefully gives their users not so insane levels of control. Let’s see how this works out. If it succeeds, more companies might embrace the wisdom of crowds while checking all of their users’ moves. It simply isn’t as scary as giving your users insane levels of control.